Our family has had the pleasure of using Traci as a travel agent over the last seven yrs. When we booked our last trip in Jan 20 for Sept 20, Traci mentioned we should consider ‘trip insurance’. We thought about all the things that could go wrong that might stop us from going to Maui — the death of an elderly relative, a work conflict or a broken leg. “Pandemic” did not make our shortlist at the time. We ultimately purchased a trip insurance. We thought we’d be just fine. Fast forward to today, with the shadow of coronavirus and, boy, we were happy we’d sprung for the policy! With this policy, she took it upon herself to track/rebook new hotel/flight discounts that were being offered to entice guests to keep reservations once the ‘Go Hawaii’ travel guidelines were established. We were especially impressed with her diligence in ensuring we were getting the best pricing and comps available during the months prior to our trip.
GMN
Loma Linda, California