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Children ages five
through eleven may travel alone on United as unaccompanied minors.
Age 5 –7 years:
Children age 5-7 may travel on United flights that are non-stop or do
not require a change of airplane.
Age 8-11 years:
Children age 8-11 may travel on United non-stop and connecting flights.
They may also travel unaccompanied on connecting flights to other
airlines.
Age 12-17 years
(Optional):
Unaccompanied child service is available, but not required for this age
group. Standard fees will apply.
Please note that
when two or more children are traveling together, the most restrictive
age requirement will apply. For example, an 11 year old traveling with
a 6 year old may only travel on non-stop flights or flights that do not
require a change of airplane.
There are several
convenient ways to book your unaccompanied child’s travel:
- united.com
- United Reservations
- United Ticket Office
- Travel Agency
If your
unaccompanied child’s reservation was booked via united.com please
contact our Web Support group at 1-800-589-5582 to ensure essential
information is entered into our computer system. Such information
includes the names of individuals bringing your children to the airport
and picking them up at their destination. Please have names, addresses
and phone numbers handy to help expedite the call.
Unaccompanied
minors must be brought to the departure airport by a parent or
responsible adult who must remain at the airport until the child boards
and the aircraft departs the gate. This individual must provide evidence
that another parent or responsible adult will meet the child at their
destination.
Fees
There is a $60.00 fee
for unaccompanied children traveling on United flights worldwide. The
fee applies in each direction of travel. Two or more children traveling
together will be assessed one fee each direction.
Safety
We require information
about who is bringing your children to the airport and who is meeting
them at their destination. All information about unaccompanied children
is entered into our reservations computer. This essential information
includes the name, address and telephone number of the responsible
adult bringing them to the departure airport and picking them up at
their destination.
To ensure that
children are released to the proper person, the adult meeting
unaccompanied children at their destination must show photo
identification.
Frequently asked questions
How will you keep track of my child?
A unaccompanied minor
form must first be completed. During travel, children are given a
bright red and white striped button to pin on their clothes. This
button easily identifies unaccompanied children to our staff on the
ground and in the air.
What precautions does United
take to ensure my child's safety?
Our boarding
representative will introduce your child to the flight attendant and
provide the flight attendant with any information pertinent to your
child's flight.
Our flight
attendants are instructed to turn any children traveling alone over to
a United representative at the destination. These representatives are
responsible for seeing that the child is released to the proper person.
This person needs to present photo identification.
Advise your child
to stay on board the flight until they are taken by a flight attendant
to the United representative at the destination.
Will the airline staff be
able to contact me?
The unaccompanied
minor form accompanies each child traveling alone. You may include your
cell-phone and pager numbers along with the other required information
when confirming your child's reservation.
What happens if the flight is
not on schedule?
If we have any
indication that your child's flight may not operate as scheduled, we
will advise you and suggest you confirm travel for another flight or
another day. On occasion, unexpected weather such as fog, snow,
thunderstorms or air traffic congestion may disrupt flight schedules.
If this happens, we'll attempt to let you know what the situation is
and update you during the delay if possible.
Additional tips
Give your children a
calling card or teach them how to make collect calls so they can always
reach you. Because unexpected weather can disrupt flight schedules, we
recommend that you confirm your unaccompanied child on flights early in
the day.
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